The Art of Ass Kicking

No Silver Bullets: Etsy’s Randy Hunt on Product Design

While on my Peru trip earlier this year, I read a great book called Product Design for the Web: Principles of Designing and Releasing Products for the Web.

As one of two interaction designers who joined Etsy in 2010, Randy Hunt, now creative director, has written the book on best practices of product development for successful modern-day Internet companies. I highly recommend it.

I sat down with Randy recently to learn more about his perspective on product design. But before I jump into that conversation, here’s a brief look at some of the big ideas from the book:… Read the rest

Product & Design February 20, 2014

One Woman’s Incredible Startup Journey in Peru

The other night, while wandering the bustling streets of Barranco, my adopted neighborhood in Lima, Peru, I walked into a Chinese restaurant called Chifa Hong Fu. [1]

I was struggling with the Spanish-only menu and was attempting to ask the waitress what was in the various dishes, when this woman popped out from the back and asked me

“Ni hui shou zhong wen ma?” (Can you speak Chinese?) My Mandarin is passable so I said I could.

She started explaining the menu to me and I asked her if this was her restaurant. She said it was. And … Read the rest

Leadership January 11, 2014

17 Essential Best Practices for Making Things Happen

I previously wrote about my PIF coworker Sarah Allen’s little rules of working life, which I thought was pretty awesome. I decided to think through some of my own rules, or as I’m calling them, “Best Practices for Making Things Happen”.

The idea is that these are all maxims that I live and work by, that I’ve learned over time and that I believe have made me more effective in accomplishing meaningful things.

The list is neither complete nor fully elucidated, but that’s totally in line with BP #2 and #7. =)

Would love to hear what you think: … Read the rest

Training to Dunk

How many people do you know who are 5’5″ and can dunk?

Brandon Todd is 5’5″ and can dunk a basketball. At that height, you need a 42+ inches vertical leap to have a chance of putting the ball in the hoop. This is pretty insane. Todd trained for three years, putting on 85 lbs of muscle to gain the power needed to dunk.

I was enthralled by the short film on Todd I found

In it he says:

I used to look like I wasn’t even on the [basketball] team. 5’5″ 117 lbs. I didn’t want people to count me out because my height. I was reading an article about russian

… Read the rest

Performance October 2, 2013

Sarah Allen’s Little Rules For Working Life

I’ve learned a lot of stuff working with the fellows in my program, particularly Sarah Allen, who’s paired with me on the Smithsonian Transcription Center. I noticed that she’d often mention a policy she had on doing (or not doing) certain things. I remarked that there seemed to be a lot of them and has she ever put them in one place?

Well luckily for us she has. Here are some my favorite policies of Sarah Allen, an incredibly accomplished software developer, manager, and entrepreneur, and my comment on it.

I never take a job where I

… Read the rest

Leadership September 13, 2013

My Experience with Toastmasters

Don’t Start Sentences with “Soooo” and Other Things I Learned

I always thought Toastmasters was like one of those quaint support-group esque membership organizations, in the same category as Boy Scouts, Rotary clubs, and Alcoholics Anonymous. And indeed, some quick Googling reveals they were all founded in the early 1900’s.

I like public speaking, having done an Ignite talk and spoken at my high school graduation, but I think I could get a lot better. I’m particularly bad at off-the-cuff speaking – I tend to freeze up and sound neither natural nor professional. I remember once looking around for Toastmasters clubs when I lived in the Bay Area, but … Read the rest

Personal August 12, 2013

27

What’s Your Big Decision?

So I turned 27 about a week ago.

Last year, for my 26th birthday, I had a giveaway where I asked you, readers, to share your biggest lesson you wish you learned when you turned 26 — or who you hope to be by then if you were younger than me.

That was a lot of fun, so let’s do it again!

The giveaway: Decisive by Chip and Dan Heath – a phenomenal book about making better decisions, not through a soulless spreadsheet, but with sound and proven psychological principles. One lucky commenter gets a free copy (closes June … Read the rest

Personal June 4, 2013

Why Practice Actually Makes Perfect

The neuroscience of deliberate practice

This originally appeared on the Buffer blog. Photo by Amanda Dalbjörn on Unsplash

Growing up, we all heard the expression “practice makes perfect” from our high school coach/music teacher. Then Malcolm Gladwell went on to popularize the research that expertise developed over “10,000 hours” of deliberate practice. But how does that really work?

In this post, I’ll share what science knows about learning and how special type of brain tissue called myelin, plays a key role in helping us acquire and master skills.

Get more clicks on Twitter by scheduling your posts for the ideal time. Get started for … Read the rest

Performance Technology May 28, 2013

There’s Nothing to Complain About

Reflecting on my father’s life

Photo: My father reunited with some of his old friends

My father was born in China as the middle of three brothers. His father rose through the ranks in the local college to become the Dean of Foreign Languages – the only one without a PhD. When he was 16, the Cultural Revolution occurred and young people everywhere were sent to be “re-educated” in rural China.

My father spent his later youth and early adulthood living and working on essentially a rice farm with his brothers. They woke up at dawn, worked in the fields, ate giant bowls of white … Read the rest

Personal April 9, 2013

I’d Rather Be Prolific than Perfect

In Silicon Valley, there is a great deal of worship around Steve Jobs and the altar of perfection, so allow me to explain my preference.

Being Perfect

As a former gymnast, I know what it’s like to pursue perfection.

Being perfect means practicing the same skills and routines over and over and over again, until you have it just right. Perfect means trying fighting to fix every tiny mistake, every last detail so that when you salute the judge in a competition, they can’t find a single flaw.

In recent years, the gymnastics code of points has changed to favor … Read the rest

Personal November 20, 2012